Privacy Policy

Last updated: [10/10/2024]

At Grout Master Building maintenance LLC, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect information in the following ways:

a. Personal Information

When you interact with our website, we may ask you to provide certain personal details, including:

  • Name
  • Email address
  • Phone number
  • Postal address

b. Non-Personal Information

We automatically collect non-personal data that helps us improve the performance and functionality of our website. This may include:

  • IP address
  • Browser type
  • Device type
  • Pages visited on the website
  • Referring websites

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to customer inquiries and requests
  • Process transactions and manage payments
  • Personalize your experience on our website
  • Monitor and analyze usage trends for website optimization
  • Prevent fraud and ensure security
  • Send marketing communications, newsletters, or promotional materials (you can opt-out at any time)

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: To help with business operations (e.g., payment processing, email delivery, and analytics services).
  • Legal Compliance: If required by law or when we believe disclosure is necessary to protect our rights, investigate fraud, or comply with legal obligations.

4. Data Security

We implement reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your user experience, analyze site traffic, and track usage patterns. Cookies are small text files that are stored on your device when you visit our website. You can control cookie settings through your browser settings. Please note that disabling cookies may affect some functionality on the website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information
  • Request the deletion of your personal data
  • Object to the processing of your information
  • Withdraw consent at any time (if consent was provided)

To exercise any of these rights, please contact us at the details provided below.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Grout Master Building maintenance LLC

Email: groutmasters.dubai@gmail.com
Phone: +971-52-411-9967
Address: Al Quoz, Dubai UAE